Here you can take a look at the Terms of Use (and additional documents) that apply for our website – https://www.fantasticplumbers.com. Whether you are a registered user or just a visitor, please spare a moment to read these terms of use before you begin using our website.
If you are to use our website, you indicate that you fully comprehend the listed terms of use and that you agree to follow them. In case you DO NOT agree with our terms of use, we kindly ask you to refrain from using our website.
1. Access to our Site
1.1 Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or modify the service we offer on the site without further notice. We shall not be liable if for whatever reason our site is not accessible at any moment or during any period of time.
1.2 From time to time, we may suspend or terminate access to our entire site, or parts of it, to users who have registered with us.
1.3 If you have chosen an ID code, password, or any other piece of information or are provided with such as part of our security procedures, you must handle such information as confidential and may not disclose it to third parties. At all times we are entitled to disable any user ID or password, either selected by you or assigned to you by us, if we deem you have not been able to comply with these terms.
1.4 Any arrangements necessary for you in order to gain access to our site are your responsibility. You are also responsible for ensuring that people who use your internet connection to access our site are aware of these terms and that they comply with these terms.
2. Transactions concluded through our site and our liability to you
2.1 We operate as an introductory agent for providers of services. As such, we have been granted authority by aforesaid providers to enter into a contract with you on the service providers’ behalf. We will do this by responding to your booking request and designating an available service provider to carry out the job. You will receive an email confirming the details of your booking and providing a link to the Services Terms and Conditions.
2.2 Following an indication of your consent to the Services Terms and Conditions and the terms set out in the email using the link provided in the email, a contract will come into existence between you and the Provider.
2.3 The parties to your contract are you and the Provider. The Provider is solely responsible for the provision of the services. Please read the Services Terms and Conditions carefully and ensure you understand and agree to them, as you will be legally bound by the terms once you have indicated your consent to them.
2.4 During the provision of services by the Provider to you, you should refer to us as your primary point of contact. We will also process all non-cash payments from you on behalf of the Provider.
2.5 We endeavour to vet and appoint an appropriate Provider. However, the responsibility for the provision of the services rests solely on the Provider. You hold us free of all liability and responsibility for the provision of the services.
2.6 Your feedback on Providers is always appreciated. Should problems of any kind with a Provider arise, please contact us straight away on {PHONE_NUMBER}.
3. Right Of Intellectual Property
3.1 We own all intellectual property rights for our website, and of the material published on it. These works are protected by copyright laws and treaties established around the world. Therefore, all rights are reserved.
3.2 You may print off a single copy and may download extracts, of any page(s) from our site for your personal references, and you may draw the attention of others within your organisation to the material posted on our site.
3.3 You can not modify the paper (or digital copies) of any materials you have printed off or downloaded. You can not use any illustrations, photographs, video or audio material, or any graphics separately from any accompanying text.
3.4 Our status (and that of any identified contributors) as the authors of material on our site is to be always acknowledged.
3.5 You can not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us.
3.6 If you print off, copy or download any part of our site, and breach these terms of use, your right to use our site will end immediately and you must return or destroy any copies of the materials you have produced.
4. Reliance On Published Information
4.1 Reliance shouldn’t be placed on commentary and other materials published on our website as they are not intended to amount to advice.
4.2 We hereby are to disclaim all the liability and responsibility that may arise from any reliance placed on said materials by a visitor of our website, or by other parties who may be informed of its contents.
5. Our Website Is Regularly Being Updated
5.1 We regularly update the appearance and content of our website, and this could happen at any time. If needed, we may end the access to our website, or close it indefinitely.
5.2 The material published on our website may be out of date at any given time, and we are not obligated to update it.
6. Liability For The Material Published On Our Website
6.1 The material posted on our website is provided without any conditions, guarantees, or warranties to its accuracy. As permitted by law, we, other members of our group of companies, and third parties connected to us hereby expressly exclude:
6.1.1 All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
6.1.2 Liability for any direct, indirect, or consequential losses or damages incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including:
6.1.2.1 income or revenue loss;
6.1.2.2 business loss;
6.1.2.3 profits or contracts loss;
6.1.2.4 anticipated savings loss;
6.1.2.5 data loss;
6.1.2.6 goodwill loss;
6.1.2.7 wasted management or office time;
and whether caused by tort (including negligence), breach of contract or otherwise, even if it is foreseeable.
6.2 However, this does not affect in any way our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
7. Information about you and your visits to our site
7.1 All information you provide is processed in compliance with our privacy policy.
7.2 By using our site, you agree to such processing and you acknowledge that all data, which you have provided is accurate.
8. Uploading material to our site
8.1 Upon using a feature of our website to upload material to our site, or to make contact with other users of our site, you must do so in compliance with the content standards set out in these terms. You warrant that any contribution you make is compliant with those standards, and you exempt our liability for any breach of that warranty.
8.2 We have the right to use, copy, distribute and disclose to third parties any unsolicited material for any purpose. Any material you upload to our site will be considered non-confidential and non-proprietary. In the event that a third party claims intellectual property over any material you have uploaded to our website, we have the right to disclose your identity. We also have the right to disclose your identity to third parties who believe your contributed materials violate their right of privacy.
8.3 We are exempt from responsibility or liability to any third party for the content or veracity of any materials which you or any other user have posted on our site.
8.4 Any material can and will be removed at our discretion if deemed non-compliant with the content standards set out in these terms.
9. Viruses, hacking and other offences
9.1 You must not use our website in any way that causes or may cause damage to the website or impair its performance and accessibility. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, or any other malicious computer software. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.
9.2 Any act breaching this provision, would implicate you of a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will provide co-operation to those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will be immediately revoked.
9.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
10. Linking to our site
10.1 You may link to our homepage, on the condition that you do so in a fair and legal manner that does not harm our reputation or obtain any profit from it. However, you must not add a link to imply some sort of collaboration, consent or endorsement which does not exist.
10.2 You must not add a link from a website that is not in your possession.
10.3 You must not create a to any part of our site other than the home page. You must not link from websites that fail to comply in all respects with the content standards set out in these terms. Our site must not be framed on any other site. We reserve the right to withdraw linking permission at our discretion without giving notice.
10.4 To inquire about the use of material on our site other than that set out above, please send a request to our email address.
11. Links from our site
11.1 Any links to other sites and resources provided by third parties which are displayed on our website are provided for your information only.
11.2 We have no control over the contents of those sites or resources. You can not hold us responsible for them or for any loss or damage that may arise from your use of them.
12. Jurisdiction and applicable law
12.1 Any claim or dispute arising from, or related to, a visit to our site will be subject to English law and the non-exclusive jurisdiction of the English courts. We retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
12.2 Any disputes concerning these terms and conditions, or any matters arising therefrom or associated therewith (including non-contractual disputes or claims) will be governed by and construed in accordance with the law of England and Wales.
13. Variations
We may review these terms of use at any time by amending this page. You are therefore advised to check this page from time to time in order to take notice of the modifications because they are legally binding to you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
14. Concerns that May Arise
If you wish to express any concerns about material that appears on our site, please contact our email address.
